Shipping Policy

At Vina of the Valley, we offer worldwide shipping to most countries and regions. Please read the information below regarding order processing, delivery and customs.

Order Processing

In-Stock Items

Orders containing in-stock items are typically dispatched within 3 business days after the order has been placed.

Preorder Items

Preorder items are dispatched once manufacturing has been completed. Estimated shipping dates are provided in the individual product descriptions.

If your order contains both in-stock and preorder items, please refer to the shipping information provided at checkout or contact us for clarification on when your order will be dispatched.

Shipping Destinations

We offer worldwide shipping, including to the United States. Our shipping policies, processing times and customs procedures apply to all international orders, including orders shipped to the US.

If you are unsure whether we can ship to your location, please contact us before placing an order.

Shipping Costs and Delivery Times

Shipping costs are calculated and displayed at checkout based on your delivery destination and the available shipping options.

Delivery times vary depending on the destination, shipping carrier and customs processing.

Please note that estimated delivery times do not include preorder manufacturing periods.

Customs Duties and Import Taxes

Vina of the Valley covers customs duties and import taxes whenever possible.

However, certain destinations or shipping circumstances may require customers to pay additional customs charges.

If we are unable to ship your order with customs charges covered, we will contact you by email before dispatch to explain the situation and discuss the available options.

Questions About Shipping

If you have any questions regarding shipping, delivery times or your order, please contact us at contact@vinaofthevalley.com.